DIGIAVATAR
+91 9543666799
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I am pleased to share with you what I feel are the most critical team members any entity must have to win in business.
The leader
It all starts with the leader. The best business coaches are servant leaders. They recognize their businesses will soar if they hire great people and let them “own” their assignments. In this light, the business founder is there to support the employee’s efforts with needed resources, guiding principles and agreed upon priorities.
He or she encourages, motivates, rewards and provides feedback on job performance. He corrects with kindness and celebrates achievement. This leader knows if he takes care of his employees, they will provide superior service to customers, who will, in turn, continue to buy and tell their friends to do the same. He is forgiving of mistakes. He lets people learn and grow.
He provides a culture of integrity, honor, self reliance, innovation and camaraderie. They daily play their best game. Their output is superior to the competition. They are happy people and look forward to work every day. In fact, the leader is loved by his employees and they will do any for him or her.
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The expert
Great business leaders succeed because they hire people who know the industry, the trends, the competitors, the market place, the customers, the products they sell, the vendors and investors. They surround themselves with workers, managers and other leaders who have years of experience. They bring vital information and deep knowledge to their assignments and are willing to share what they know with the business founder, peers and subordinates.
These expert employees mentor others who are learning the business. They are vigilant and continue to watch and learn. They provide guidance and wisdom on what works and what does not work in the organization; the results -mistakes are few, productivity is high. I speak from experience on this important topic.
I have scars on my back from numerous failed start ups because I hired a team of inexperienced and unseasoned workers who had little knowledge and therefore couldn’t perform.
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The strategist
Having a strategist on the team is another critical element that ensures prosperity. Why? Most entrepreneurs are busy taking care of day to day business. They have their heads down making sure the company is making money and that the right products are being made and that employees and customers are happy. They don’t notice the world is changing. They lack intelligence on emerging industry trends, changes in customer behavior, new competitors and disruptive product innovations. They are buried with huge tasks and pressing deadlines. They don’t have time to lift their eyes to the horizon and learn what tomorrow will bring. I know this life style. I have been there many times. I never had time to put my put my feet up on the desk and gaze into space and see the future. Yet, the future is heading directly at business founders at high speed. To maintain and grow, someone in the organization should be assigned to carry the crystal ball and report on what he or she sees. Yes, growing companies’ need a visionary to research, comprehend and report on opportunities and challenges down the road. Failing to have this key leader on the team will be catastrophic to the company. No owner wants to wake up one morning to learn they are now headed to the cemetery of expired businesses. Having learned this lesson more than once, I now have a strategist on my team that guides our enterprise into the future.
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The financial guru
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Successful businesses all have an experienced and talented financial officer. The importance of this critical leader can’t be overstated. No company can survive or prosper without a person who understands accounting, finance, strategy and cash flow management.
There must be someone in the organization that can be trusted with the funds that are received and dispersed by the company. He or she who owns this key responsibility must know at every minute the health of the company; the availability of cash should be top of mind. I have learned that regular meetings between the financial guru, peers and the founder are critical to staying afloat.
All leaders and managers need to know where the company is financially and what must be done to sustain viability. Again, from personal experience, I have watched many companies go out of business because leaders failed to put a competent financial player on their team. Most planned to do it, but did so too late.
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The executer
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Every great company has a leader that owns the responsibility to execute or implement company plans. These assignments may encompass research, inventory management, manufacturing, distribution, human resources, IT, and marketing and sales.
In many businesses, the person who oversees these critical tasks bares the title of chief operating officer. To carry out these responsibilities, he or she will hire an expert staff of employees with specific duties that must be accomplished for the enterprise to flourish.
These workers are the heart of the organization and deliver what customers want and buy. Companies that fail don’t have this key person on the team. Those firms that do, have found and hired a highly talented executive who know what needs to be done, when and how.
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In conclusion, as an owner, shareholder or board director, does your organization have these five critical executives? Are they performing as expected or do they need to be hired, developed or replaced? I would appreciate hearing from you about your organization and its leadership